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Noticeboard

If you are experience problems with your Patient Access account, you can find some useful information at the following websitehttps://www.digitalhealth.net/2018/06/patient-access-website-and-app-went-down/

 

Or alternatively to can get in contact with Patient Access and/or see live updates on the Patient Access Twitter page @ptaccesshelp

Need Urgent Dental Care?

If you need help with an urgent dental problem, call our helpline, available from 9am to 9:30pm everyday, including weekends and Bank Holidays.

0161 476 9651 (Local Rate)

Local dental providers offer NHS urgent dental clinics across Cheshire and Merseyside, with urgent appointments for patients who need urgent treatment, advice and support on dental queries or referral to other services.

The service is provided according to strict clinical criteri

a and when you call you'll be assessed by a member of our clinical team to make sure your problem come under either:

  • Trauma - this is usually caused by a blow to the face, a lost filling is not classed as a trauma.
  • Swelling of the face
  • Bleeding, uncontrolled, such as after an extraction
  • Pain that can't be controlled by pain relief medicines.

If you're given an appointment and your problem doesn't fit of the above, you'll still have to pay the NHS fee but may receive advice and not treatment.

Clinic times vary.and at busy times or when your local clinic's not available you may be offered an appointment at an alternative location.

Please not: this is an appointment only service - we do not operate a "drop in" service at any of our surgeries

IT and your Medical Information

New Contractual Requirements for IT/Electronic Patient Records


It is a requirement of the NHS GP Contract that all GP practices inform their patients of their current status in relation to a number of electronic services:


Electronic Transfer of Patient Record


The system (GP2GP) that electronically transfers patient medical records from one practice to another is already activated at Garswood Surgery. Please note at present, where practices have different clinical systems to ours it may not always be possible to transfer records via GP2GP due to limitations on the transfer file size. These records will be manually forwarded and received in the traditional manner.


Electronic Appointment Booking


This service is available via Patient Access  and is hosted by our clinical system provider. Electronic appointment booking will provide a convenient service to arrange appointments directly for patients who may have difficulties contacting the surgery during opening hours.


Electronic Booking of Repeat Prescriptions


This is a useful service for both patients and the Practice as requests can be made directly via the online access system.


Electronic Transfer of Prescriptions (ETPS)


This service enables the GP to forward prescriptions electronically to a patient’s nominated pharmacy. This is a secure and almost instant transfer from when the GP processes the request. It also prevents the need for prescriptions to be collected by patients from the practice as they only need to collect their medications from the pharmacy.


Patients Access to their GP Record


Patients have been able to view their medical record on line since March 2015 and can access their medical records relating to medications, allergies, summary of conditions and adverse reactions.


Summary Care Record


The "Summary Care Record" is an electronic summary of a patient's key clinical information The practice has already activated a summary care record for all patients other than those who have expressed a wish to opt out of this service. This record can only be viewed in emergency or urgent care settings with the consent of the patient unless the patient is unable to give consent (for example if they are unconscious).



 
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